Clear Browser's Cache

Google Chrome

Mac
Google Chrome

1. Use the Menu icon to reveal the drop-down menu.

2. Select More Tools.

3. Select Clear Browsing Data.

4. Select both Cookies and other site data and Cached images and files. All other items can remain unchecked.

5. Click Clear Browsing Data.

Close your browser completely, and re-open the browser to access your Chalk & Wire account.

Windows

1. Use the Menu icon to reveal the drop-down menu.

2. Select More Tools.

3. Select Clear Browsing Data.

4. Select both Cookies and other site data and Cached images and files. All other items can remain unchecked.

5. Click Clear Data.

Close your browser completely, and re-open the browser to access your Chalk & Wire account.

Mozilla Firefox

Mac
Mozilla Firefox

1. Use the Menu icon to reveal the drop-down menu.

2. Select Preferences

3. Select Privacy & Security

4. Click Clear Data under the Cookies and Site Data Section

5. Select both options and then click Clear

Close your browser completely, and re-open the browser to access your Chalk & Wire account.

Windows

1. Use the Menu icon to reveal the drop-down menu.

2. Select Options

3. Select Privacy & Security

4. Click Clear Data under the Cookies and Site Data Section

5. Select both options and then click Clear

Close your browser completely, and re-open the browser to access your Chalk & Wire account.

Internet Explorer 9, 10 & 11

Internet Explorer 9, 10 & 11

1. Use the Menu (Gear) icon to reveal the drop-down menu.

2. Select Internet Options

3. Under Browsing History on the 'General tab' click Delete.

4. Select all options shown in image and then click Delete.

Close your browser completely, and re-open the browser to access your Chalk & Wire account.

Safari

1. Click on the Safari menu at the top, left corner of your screen.

2. Select Preferences.

In the preferences window,

3. Select the Privacy Tab

4. Click Remove All Website Data

5. Select Remove Now

Close your browser completely, and re-open the browser to access your Chalk & Wire account.